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How to Use the Traceroute and Ping Commands to Troubleshoot Network Connectivity Issues

Ping & Traceroute Tests


Ping and Trace Route tests can help to identify any connection issues between your network and a specified server (or website) address.

The PING command is used to test the connection and latency between two network connections. The PING command sends packets of information to a specified IP Address and then measures the time it takes to get a response from the specified computer or device.


Instructions for Windows

  1. Click Windows button and Type CMD


         2. Type PING and IP address/domain name in the command dialogue window